A company called Talenti makes really, really good gelato. We’re talking next level ice cream, extremely sweet and rich and creamy. The main difference between ice cream and gelato: Gelato, traditionally prepared in Italy, is churned slower than ice cream, and it’s much more dense because there’s less air whipped into it. Some people are loyal to Häagen-Dazs, others prefer Ben & Jerry’s with their funny names and ice cream full of chocolate shaped like stuff, but hardcore ice cream people really like their gelato, specifically, Talenti gelato.
But last summer, the growing frozen dessert company had a major production snafu: When plastic jars of the $8 gelato were getting sealed, the lid-tightening machine tightened the lids too tightly. The result: Only super-powered individuals can get these certain jars open. It’s basically impossible to do it without using at least one tool from the garage.
And yet, people re ready, willing, and able to do whatever it takes to get to that sweet, sweet and also rich and creamy ice cream-like stuff inside. Angry and amused Talenti customers have tweeted their solutions at the company.
@TalentiGelato your solutions to open Talenti are ridiculous where is massive recall before someone gets hurt pic.twitter.com/wwc4m8DFql
— Carol (@socmom) February 9, 2018
When your @talenti won’t open and it’s Tuesday so it’s an emergency. pic.twitter.com/kOZaxWFikg
— alisonbeattie (@alisonbeattie) January 31, 2018
Hey @TalentiGelato why is it so difficult to open the lids on your product? We are trying the hack saw next pic.twitter.com/vEOGGvb35l
— Leslie Vosshall (@pollyp1) January 28, 2018
@TalentiGelato, this is not the 1st time I’ve resorted to this method. Why is it so difficult to get in?? pic.twitter.com/BzrAJiAufP
— Kristin (@kraustinn) January 21, 2018
PSA: do not buy talenti ice products, because they won’t open and you’ll be forced to do this after wrecking your hands on the immovable lid pic.twitter.com/3TJ381PKkS
— hardyism is the way (@no_sands_here) December 9, 2017